- Step-by-step guide on how to re-download the latest version of the products you bought from PanosFX.com
Re-download your product files
If you purchased a product as a registered user, you can use the Customer Control Panel to download the latest file version.
If you purchased a product as a guest (without logging in), please scroll down and read the instructions for guest purchases.
You can freely download the latest updates for your product version for up to 2 years after the purchase date. When this period is over, the customer control panel will display a warning for the particular transaction. You can continue using the product files for as long as you wish; whenever you want to upgrade to the latest product version, send us a request and we will email you back a discount code (coupon).
Download the product files using the Customer Control Panel:
STEP 1: Scroll down to the bottom of any page and click on the Customer Control Panel link, on the site's footer.
If you haven't logged in, you will be asked to enter your username and password. If you have troubles logging in, please refer to these instructions.
STEP 2: Click on 'My Downloads'.
STEP 3: To download the latest product versions, click the product filenames under the 'Files' column.
Uninstall the previous versions:
To uninstall the previous versions please refer to these instructions.
Instructions for Guest purchases:
If you purchased the product as a guest (without registering / logging in) the transaction won't show up in the customer control panel because it is not linked to a user account. If you wish to download the latest updates for your product version, use one of these two options:
- Register with the site using the same email address you used to purchase the products; the guest purchase will be immediately linked to your account and will appear in the customer control panel. To download the files, refer to the instructions above.
- If you wish to re-download the files without registering, please send us an email. You can freely download the latest updates for your product version for up to 2 years after the purchase date.
